Privacy Policy

What is a privacy policy?

A privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfils a legal requirement to protect a visitor or client's privacy.

Countries have their own laws with different requirements per jurisdiction regarding the use of privacy policies.

What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How do we store, use, share and disclose our site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

We use cookies for important reasons, such as:

To provide a great experience for our visitors and customers.
To identify our registered members (users who registered to our site).
To monitor and analyze the performance, operation and effectiveness of Wix's platform.
To ensure our platform is secure and safe to use.

Types of Cookies

Cookie Name XSRF-TOKEN

Purpose Used for security reasons

Duration Session

Cookie Type Essential

Cookie Name hs

Purpose Used for security reasons

Duration Session

Cookie Type Essential

Cookie Name svSession

Purpose Used in connection with user login

Duration 2 years

Cookie Type Essential

Cookie Name SSR-caching

Purpose Used to indicate the system from which the site was rendered

Duration 1 minute

Cookie Type Essential

Cookie Name _wixCIDX

Purpose Used for system monitoring/debugging

Duration 3 months

Cookie Type Essential

Cookie Name _wix_browser_sess

Purpose Used for system monitoring/debugging

Duration Session

Cookie Type Essential

Cookie Name consent-policy

Purpose Used for cookie banner parameters

Duration 12 months

Cookie Type Essential

Cookie Name smSession

Purpose Used to identify logged in site members

Duration Session

Cookie Type Essential

Cookie Name TS*

Purpose Used for security and anti-fraud reasons

Duration Session

Cookie Type Essential

Cookie Name bSession

Purpose Used for system effectiveness measurement

Duration 30 minutes

Cookie Type Essential

Cookie Name fedops.logger.sessionId

Purpose Used for stability/effectiveness measurement

Duration 12 months

Cookie Type Essential

Cookie Name wixLanguage

Purpose Used on multilingual websites to save user language preference

Duration 12 months

Cookie Type Functional

Important:

Our site may use cookies that aren't listed above. For example, if you're using one of Wix's third-party apps or third-party integrations (e.g. Google Analytics, Facebook Ads). These apps and integrations may place additional cookies on our site.

How can our site visitors withdraw consent?
If you don’t want us to process your data anymore, please contact us at ian@idpmaintenancesolutions.com

Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at ian@idpmaintenancesolutions.com